General terms and conditions

T&C according to general recommendation of the German Hotel and Restaurant Ordinance

§ 1: The guest accommodation contract is concluded as soon as the vacation apartment has been ordered and confirmed. The booking is made by the booking guest also for all persons registered in the booking. The booking guest is liable for all persons registered.

§ 2: The conclusion of the guest accommodation contract obligates the contracting parties to fulfill the contract, for what duration the contract is concluded.

§ 3: The landlord is obliged to prove to the guest an equivalent substitute accommodation in case of non-provision of the vacation apartment, or to pay compensation.

§ 4: The guest is obliged to pay the agreed or standard price in case of non-utilization of the contractual services, less the expenses saved by the landlord. The savings can amount to 5-10% for overnight stays in vacation apartments, depending on the case and experience rates. The cancellation conditions of the landlord apply. An expense allowance of one day's rent will be charged per replacement tenant. In order to protect yourself from the financial consequences of a cancellation, we recommend taking out travel cancellation insurance.

§ 5: The landlord is required in good faith to assign unclaimed vacation apartments to other parties if possible in order to avoid cancellations. Cancellations must be made in writing. Until the vacation apartment is rented to another party, the guest must pay the amount calculated according to paragraph 4 for the duration of the contract. Early departure or later arrival does not entitle to a price reduction.

§ 6: The agreed price is inclusive of the currently valid value added tax. In the event of an increase in VAT until the beginning of the stay, we reserve the right to make an adjustment. The local tourist tax is not included in the rental price and must be paid independently on site. We reserve the right to charge a one-time Sunday and public holiday surcharge of € 25.00 for arrivals and/or departures on Sundays and/or public holidays. Arrivals and/or departures on Sundays and holidays are only possible after prior consultation.

For short nights (3 nights) we charge a short night surcharge of € 50,00. For 4 nights the short night surcharge is € 25,00.

In case of overbooking or similar important reasons a cancellation by the landlord is possible. Already made deposits will be fully refunded in this case. If possible, the landlord offers the guest an alternative vacation accommodation, in the form of a mediation. The guest waives any compensation.

§ 7: The accommodation is available on arrival at 3 p.m. and on departure until 10.00 am.

§ 8: Payment is made according to the written agreement of the booking contract, a deposit is required. The amount of the deposit is determined by the lessor. If the deposit is not paid or if the deposit is not paid in time, the lessor has the right to cancel the booking. This means that any claim of the tenant is forfeited. If not canceled, or the apartment could not be rented elsewhere, the tenant is obliged to pay the travel price less any landlord savings.

§ 9: The traveler is obligated to cooperate in the event of service disruptions within the framework of the legal provisions and to avoid or minimize any damage. In particular, he is obliged to notify the landlord of any defects. If not directly or e.g. by change remedied, the landlord or a person named by the landlord is to be notified. If a notice of defects is given only after the fact, the contracting party is no longer able to do anything. Claims for reduction or damages are therefore excluded, unless a notice of defects would have been futile from the outset, but was culpably allowed. Similarly, termination of the contract by the traveler in the event of a significant impairment of the trip in accordance with § 537 BGB requires that the landlord has been given a reasonable period to remedy the situation, unless the remedy is impossible or refused by the landlord or if the immediate termination of the contract is justified by a special interest of the traveler.

Against the occurrence of insects, wasps, ants, earwigs, etc. can not be guaranteed.

§ 10: The rental agreement includes all furnishings and equipment. Any damage must be reported to the landlord as soon as it has been detected. During the rental period, the tenant is responsible for the inventory of the apartment. Damage caused by improper operation of electronic devices, such as oven, dishwasher, TV, WLAN, microwave, etc., will be borne by the tenant.

§ 11: For fire safety reasons and out of consideration for allergy sufferers, all rooms are non-smoking rooms. In case of non-compliance, the landlord is entitled to charge an extra cleaning.

§ 12: The contract can only be terminated by mutual agreement of both partners. In all other respects, the provisions of the BGB (German Civil Code) shall apply to the contractual relationship and also to the liability of the lessor for items brought in. The place of jurisdiction is Hameln.

The accommodation may be occupied only by those persons who are specified in the booking. In particular, the number of persons may not be exceeded, this also applies to children, infants, babies and adolescents. There is no right to occupancy by more than the agreed number of persons. The host may refuse to accept additional persons or, if necessary, make it dependent on additional payment.

Leaving the apartment to third parties is not allowed.

The guest is obliged to treat the accommodation and its furnishings only as intended and with overall care.

The landlord reserves the right to charge the additional effort in case of soiling, the removal of which is above the usual final cleaning costs / expenses. These are € 40.00 per hour. Defects are to be recorded by the landlord if necessary.

Moving and rearranging furniture, as well as using unoccupied beds and their bedding is not allowed. In this case, the landlord may charge an additional cleaning fee.

The programming of the TV system cannot be changed.

The house rules must be observed (see info folder)

Please never hang laundry and wet towels to dry in the apartment. Laundry dryers are available for use.

The host may terminate the guest accommodation contract without notice if the guest, notwithstanding a warning by the host, disturbs the operation or the implementation of the stay persistently or if he behaves contrary to the contract that the immediate cancellation of the contract is justified.

§ 13: Dogs are not allowed in the house. Violations of this may entitle the host to extraordinary termination of the guest accommodation contract.

§ 14: Liability of the Landlord under the lease agreement in accordance with § 536a BGB for damages not resulting from injury to life, limb or health is excluded, unless they are based on an intentional or grossly negligent breach of duty by the Landlord or a legal representative / vicarious agent of the Landlord. §§ 701 ff BGB remains unaffected.

In the event of impairment of the vacation or the rental property due to force majeure (war, civil unrest, storm surges, algae pollution, epidemics, fire, unforeseen construction noise, bad weather, cold, oil spills, terrorist acts of violence or the like. ) the landlord is not liable! In such cases, any additional costs and/or rental costs incurred shall be borne by the tenant.

Our general terms and conditions are considered accepted with the request and/or acceptance of the rental contract.

Should one of the above points be or become invalid, the remaining conditions remain valid.